Oh my yes... The fact is that custom can be very affordable, and safe too, by doing wax approvals and carefully listening we find that our customers appreciate a greater level of customer support than possible in a static store location. We can build your dream project once you have clarified that task. Many great examples of customer supplied art and ideas grace these pages, they bring the creativity... We're here to make your dreams come true, loose diamond or fine mounting if it's jewelry we know it... We're here at your busy schedule, when you need us. ...and without the 300% markups and sales babble designed to part you from your cash... We give you information & prices, and let you decide.
We do wax approvals and want you to approve each step along the way, but we do indeed count on you to define the project for us, so that we are building what you want... For custom I do have pretty heavy "restocking fees" for any project commissioned and halted or returned... I guarantee all my work of course, but if you ask me to build something for you to your specifications and I do then I'd expect to charge a significant fee (up to 50%) if your specifications were met, but you just changed your mind... I bill only for work completed, and seek approvals at each stage for total satisfaction, for both of use...
Measuring the accurate ring size is critical. When being measured locally for your ring size remember that you are seeking an " moderately tight over the knuckle" size. Requesting too large a size is the most commonly made mistake in manufacturing, remember to use the ring sizers closest to the actual ring's width, and pay attention to the fit "over the knuckle" to get this right. Two people last year lost their rings swimming in the ocean, for having given me the wrong size which was too big. Given the average training of sales-clerks these days I wanted you to know it's the knuckle size which is critical, for getting that right will assure in most cases a perfect fit, and a perfectly happy client, and rings that will delight for a lifetime. You do not want a sizing seam in a custom ring when you and easily avoid that with accuracy in sizes requested.
Measuring the accurate ring size is critical. We're going to size the item to the size you requested and if there is a need to adjust the size have that done locally. It's a very minor service, and the cost of the service is going to be less than the postage and insurance in most cases... It makes no sense to return an item because you gave us the wrong finger size, sizing is easy, effective and something which is done locally... If we have sized and met the requirements I do not expect return of an item just for a small sizing adjustment, that's like selling a car with ashtrays full being the reason {Grin}... It's a simple and effective service, and everything we sell is such that it can easily be serviced... Please double check that finger size, I depend upon you to get that right so I can help you...
First, I need to know what you want. I can work from
your drawings or a good FAX, picture, cut out or graphic and I'll work toward an itemized bid. We really enjoy well defined projects, and when things get busy we always gravitate to well defined projects we can process. If you think I'm saying "be specific and show me what you'd like" then you are most perceptive... {Grin}... I expect well defined ideas for well defined estimates... If your idea is fuzzy then expect no less for the estimate, and do also remember that until the diamonds are picked for a job the total weight can be estimated, but not known for certian until the stones are picked and weighed... I will not begin until the idea is defined, and stopped evolving...
We will build the ring to the size that you request, and we build everything with an eye toward service. You will find in most cases that sizing the ring locally is the best option, this makes sense because they can very accurately guage what size you will need based on their first hand knowledge. We engineer our products to be serviced, so worry not about a slight adjustment in size if you got the original size wrong. Everything we build is quite servicable so sizing locally is the easiest and smartest way to go on most items. Often the charges for sending a ring across the country can grreatly exceed the cost of locally servicing that item, even with those 300% markups and stuff...
Often the safest way to get your size "just right" is to have two or three retail counter jockies measure you, then average the sizes to soften the impact of a less than experienced or attentive salesperson who got it close, but not right on... Averaging makes sense, and gives you the best and most accurate size...
Most platinum custom jobs will take between three to four weeks, but elaborate and ornate engraving can easily add a week. If you are in a blazing hurry to propose then please consider a solitaire, which can be supplied and set the same day. For elaborate custom jobs I always want to head for quality and value, not process something so fast that a detail or step might be missed, quality is what this is all about, so let's build something worth the having together, shall we?
We don't want to be just another jewelery site, we want to use the manufacturing experience of tens of thousands of successfully completed family heirlooms and treasures we've built to show you want can build yours too. If you want fast then that if not always for the best, so if you want the best possible job ask how long it should take, and "listen"... we do this for a living folks, and we want you to be happy, so it's a matter of taking things one step at a time, and never being in a rush to fail... It's a step by step process that yields the best of the best, so if that sounds like what you're after then let's "ROCK"...
{Grin}...
Oh my, no. Most of the products that we build for our clients are indeed built from gold, but platinum is experiencing a serious increase in awareness and it is by far the best metal for holding precious stones. If you love white metal I suggest platinum, for it far outstrips gold in it's durability and resistance to wear. If most of the jewelry that the person you are considering a jewelry gift is yellow gold carefully consider before changing to a pure white ring. Diamonds in the upper colors really look great in platinum, but watch out for resetting markedly lower color diamonds in platinum, for they will be compared to this brilliant white metal, which will accentuate the color dramatically. Platinum is more expensive than gold, but it has properties that make it the logical choice for the white metal lovers... Retail markups drive platinum prices up, but we're changing that. We prefer the 90% platinum/10% irridium mixture, for the strength and properties it yields. 18Kt gold is 75% fine gold, while 14Kt is but 58.8% fine gold, I quite prefer 18Kt in most cases for the color and for the strength, and resistance to discoloration as well.
This is perhaps best answered with two separate answers, one for custom design and one for standard classic offerings. In custom I offer that we have no limitations, and can build anything that our visitor or client might request. We need good instructions and specifications, for the project will be determined by this information so refining it to the point of clarity is also critical for custom design and special order. For band rings and standard offerings like platinum/18Kt mixed metals and hand made rings we offer a huge selection, which is growing daily by the way. We offer custom celtic ring designs, original designs that are ours alone, and we can custom make something for you using your art as well! Platinum custom is a specialty of ours, and we are becoming quite renown for our creative and exciting projects, which we track on line when time permits.
No, but if you do you will save big time! ...we specialize in custom design & loose diamonds, so you can see a ring here that has a round center, and capture the flavor using your marquise or pearshape. Creativity is not having to pay for glittery names in showrooms, it's quality be design and attention to detail that makes jewelry special. Sometimes I wish that this industry would have appreciate more that it's not price points that matter, it was always about the people. We can gladly design something using your stones, match a stone u have or even a trade-up is entirely possible. We build to your specifications, so dream big here grasshopper, you can actually afford to :) Use your existing stones and save.
I guess the point is that we're here to serve your needs now, professionals to a person, ready to use the same skills we used to keep the promises that our customers made, thousands of times a year. How might we be of assistance?"
Using a tooth brush assures that you will destroy the luster of a properly polished ring, causing micro-scratches which will greatly reduce the luster.
I highly recommend soaking diamond and precious metal jewelry in ammonia and water over night, then aggressively rinsing them in warm water. "Do not do this with pearls, opals, corral or any organic gems", but for faceted stones this works great, and protects the look of the ring much better. If the ring is truly dirty you should have it steam cleaned, and properly refinished. Avoid chlorine and bromide, standard pool and spa chemicals, and mercury if deposited on your rings. Always remember that the surface shine in something which is damaged by aggressive brushing, so do yourself a favor and have the rings steam cleaned by a jeweler, which removes no metal and causes no damage at all...
First I think that it's clear to anyone who's shopped around that markups are in the 300% area these days, so first I guess that I'd recommend considering purchasing your rings from someone who has a lower overhead than traditional retail store fronts, for the massive savings which you can realize. You are in most cases paying for the overhead with the larger percentage of your purchase dollar, so always compare and seek the best value... It never makes sense to either pay too much or buy lower quality merchandise, for it will end up costing you to "keep it alive"... For custom design and manufacturing we simply offer you more for less. Top quality and much better attention to detail than is available within the commercial industry, at all but the most expensive manufacturers. For an overview of our effectiveness I let our customers speak for us. We are here to provide top quality, lower prices and unlimited possibilities.
Well, for starters I owned Oregon's largest union professional tradeshop for over twenty years, processing as many as 50,000 service requests annually for the trade. That was custom design, manufacturing, service and restoration, so we're the ones to ask if something will last. I post my history proudly, I've been making fine jewelry since die-dye was the fashion, and the Doors topped the music charts. My customers on the web are my pre-occupation and it's my delight to offer them all my experience and resources can bring to the table. We've won many awards too! Did I mention that I wrote the standards for manufacturing jewelers and diamond setters in the mid-eighties for the Oregon State Bureau of Labor yet??? (I'm on the board)
So, I guess if you like talking to a professional instead of a dis-interested clerk then we're the place for you! Here's a Mcgraw Hill book review we're featured in!
"No"... They are quite different, and each has very unique properties that make it the perfect choice for certain jobs. For an example of
hand engraving there m ight not be a better job than the one that I just did for Joanne LaFlamme... For an example of a photo-etch take the celtic designs and image those on a flat plate they can be rather amazing. Great detail and even using customer art is an option... In the Cory job we show well I think what can be done...
I do hundreds of world class customer drawn rings and I just love also offering many dozens of proven winners in this photo-etch process flavor.
Hand Engraving is an entirely different process, and is done in the finest european tradition of engraving. You see many hand engraved rings here, as we celebrate jewelry from the benchperson's perspective, and we bench workers always appreciate finely made things. In hand engraving you can of course do about anything, but photoetching yields flat plates, about 1.8mm in thickness only... I'll have more on this later, but you get the idea :)
First we want to see the idea in either a picture, or a good drawing, for while we can build you anything you want we cannot explore the infinate possibilities and need you to narrow the requirements down to a defined request. If you want a few ballpark bids for various projects that is fine, but the time to contact us is when your idea is well defined and ready to be constructed. We'll offer you support and advise along the way of course, but the idea should be yours, and the mission is making your dream come true...
Wax carving is commissioned only after the idea has become defined, and at that stage I will move into wax carving for you... We charge for waxes and all services, and we seek to gain approval at each stage, so if you commission a wax to be carved, and later decide to stop the project "All fees associated with the work thus far will be billed, we do require money down so any refund would be less the wax charges and steps associated with work completed...
Casting is where I want to have the full amount secured, for when we move into platinum or gold casting and the final manufacturing stages this is where the job should be well defined, and we'd naturally assume at this stage that the project will progress normally. We seek to build what you want, the way you want it... Please do not order what you do not want, it wastes both your time and mine... We assume that requiring money down will set the stage for working with serious minded folks who know what they want, so just know that once a project is defined and started any changes from that design and the original project will be aharged additionally, as an itemized and detailed charge of course... One of the ways that I keep the prices down here is that I expect to be working with individuals who have defined and commissioned a quality project, which I shall set about building in earnest upon your request... Our mission is total satisfaction, and that includes us as well, so please "Order what you want, want what you order, and always expect a top quality product and low prices as a result...